1. - Recruiting employees
Recruitment: a process that involves attracting people to
apply for a job, checking applicant qualifications and hiring the person who
has been chosen.
Job description: describes the requirements and responsibilities
of a particular job (necessary education, skills, expertise and experience).
There
are two types of recruit:
-
Internally: transfer people around promote
from within.
-
Externally: advertise in newspaper, web sites
and job fairs.
2. – Selecting employees
Selecting
employees is a step by step process.
-
Ask
candidates to submit a resume
-
Application
form
-
Interview/s
-
Sometimes,
a test
-
Reference
check
3. – Training and developing employees
It
begins right away and last as long as the employee is with the company.
-
Training is teaching skills that are learned by practice.
-
Development: is a long process of upgrading an
employee’s performance over time by giving his / her opportunities to grow, for
example: technology training, management seminars and workshops in time
management or communication).
4. – Assessing employees performance
-
Consider
how well employees do on the job assessment
-
Need
to tell employees what is expected of them: expectations
-
Performance
Standards are expectations that must be specific, measurable and easily
communicated (the employee consistently met deadlines over a 6 month period).
-
Supervisors
ask employees to assess themselves.
-
Employee
and supervisor discuss the result and agree on an action plan for improvements,
changes or promotion.
5. – Compensating employees
It is
the major function of human resources. Employee compensation is the largest
operating cost of running a business.
-
Wages
-
Salary, the fixed amount an employee receives on a
regular basis
-
Hour
wage – retail
-
Commissions, the percentage of sales they
negotiate for the company (real estate agents)
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