The 4ps:
-
Product
-
Price
-
Place
-
Promotion
Product
-
Product
includes the good and service as well as the name, packaging, labelling and any
guarantees that come with it.
o A business have to develop products
that consumers want and will pay for it.
-
Product
includes:
o Brand name: name that identifies the
goods and services of a business
§
Logo:
visual element of a brand
§
Trademarks:
brand that are registered, so none else can use them.
o Packaging: the container or wrapper
for a product. It includes the design and information printer on the container.
§
Containers
must also attracts attention of costumers.
§
Package
often contains a slogan, list of special features or provides info about the
product.
o Labelling: part of packaging that
provides the consumer with info such as ingredients.
§
Labels
vary from country to country and appear in many languages.
Price
-
The
price of a product will be determinate by the demand for it.
-
Price
will play a role in how important the product is.
-
Strategies:
o Must take into account the price
that competitors are asking for and how much consumers are willing to pay.
o Some business price their products
low to sell more.
o Others price high for a larger
profit margin.
Place
-
A
business is responsible for consumers can get the product easily.
-
Manufacturers
must select the appropriate channel of distribution.
-
Channel
of distribution: path a product takes from manufacturer to final consumer.
o Manufacturer: makes a profit
o Wholesaler: buys goods and sells
them to other business for resale
o Retailer: sells goods and services
directly to consumers
Manufacturer – Consumers
|
It is
used by craftspeople and small farmers. Many manufacturers are also selling
on the internet
|
Manufacturer – Independent salesperson
distribution – Consumers
|
It is
used for door-to-door distribution.
|
Manufacturer – Retailer – Consumers
|
It is
used for cars, furniture and clothing.
|
Manufacturer – Wholesaler – Retailer –
Consumers
|
It is the
most common channel for consumers goods such as groceries, drugs and
cosmetics
|
Promotion
-
Promotion
informs consumers about a product or service and encouraged them to buy.
-
It
involves different types of promotion:
o Personal selling, sales promotion,
publicity, public relations and advertising.
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