Types of Conflict Resolution

Negotiation

Both parties discuss the issues and try  to resolve differences, being careful to avoid negative and blaming language. Usually both parties have to give up some of their demands in order to reach a compromise.

Mediation

A third party helps both parties arrive at a solution to the conflict.

Arbitration

A third party is given the power to decide the outcome of the conflict.

Conciliation

A third party clearly defines both points of agreement and the points of difference that must be resolved to end the conflict.